COREVA • SUPPORT

Frequently Asked Questions

Below are answers to the most common questions about COREVA flooring, including product performance, installation, waterproofing, durability, and warranty coverage. If something is not covered here, a COREVA representative can help clarify.

Installation Waterproof performance Durability Warranty

COREVA • ANSWERS

Common Questions

These are general guidelines for COREVA flooring. For collection-specific details, always reference the official product documentation and installation instructions.

Is COREVA flooring actually waterproof?

COREVA flooring is built with waterproof materials throughout the plank structure, which supports confidence in spill-prone and moisture-prone rooms. For best long-term performance, follow installation and care guidelines—especially around transitions, edges, and wet areas.

Where can COREVA be installed?

COREVA is designed for residential and approved light commercial environments. Common spaces include living rooms, hallways, kitchens, basements, mudrooms, and laundry areas. Always follow the installation guide for your specific collection and subfloor type.

What does a 20 mil wear layer mean?

The wear layer is the protective surface that helps resist scratches, scuffs, and abrasion from daily use. A 20 mil wear layer is a performance-focused spec commonly used for active households and higher-traffic areas.

Can I install COREVA over concrete?

In many cases, yes—provided the concrete is properly prepared (flat, clean, and dry) and meets moisture requirements. Depending on the collection and site conditions, an underlayment or moisture barrier may be required. Always follow the collection-specific installation instructions.

Do I need underlayment?

Some COREVA products include attached underlayment, while others may require a separate layer depending on subfloor type and sound control goals. The correct answer is collection-specific—use the official installation guide for the product you’re installing.

How do I clean and maintain COREVA flooring?

Routine care typically involves sweeping or vacuuming (hard-floor setting) and occasional damp mopping with a cleaner appropriate for resilient flooring. Avoid abrasive tools and follow the published care guidelines to maintain appearance over time.

What does the warranty cover?

COREVA warranties are designed to cover manufacturing defects and defined performance expectations when the floor is installed and maintained according to published guidelines. Warranty terms vary by product and application (residential vs light commercial).

What can void warranty coverage?

Warranty coverage can be affected by issues such as improper subfloor prep, installation that doesn’t follow published instructions, environmental conditions outside product limits, or care that contradicts the recommended maintenance guidance. Always follow the official documentation for your collection.

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Colin — COREVA Flooring

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